INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We do our best to ensure that all product images on our site accurately represent the items you will receive. However, slight variations may occur due to lighting, screen resolution, and the natural characteristics of materials such as fabric or dyeing processes. Rest assured, the quality and design will remain true to what is shown in the pictures. If you have any concerns, feel free to reach out to our team for further assistance. 💕

What is Sizing Like?

Hoodies, sweatpants and pajamas run true to size. Size up for a baggier, oversized fit.

Visit our Size Chart to find your best fit.

How long will my order take to deliver?

You can track your order here: TRACK MY ORDER

1. Once your order is packaged, our system will automatically send tracking information to the email on file.

2. The status, "label created", may show for roughly a week, which is common. At this stage your order is in the processing stage.

3. From the day of shipment, your order will take 18 days or less in transit.

Orders commonly take 2 weeks to deliver, but may take as long as 6 weeks. We appreciate your patience, as we speed up shipment and processing times.

Contact Us 

How do I care for my PPP items?

Visit here for care instructions to keep your items like-new.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS